This policy applies to your use of:
-Our websites https://www.mgflasher.com, https://shop.mgflasher.com, our mobile sites, and our use of social media sites (the “Sites”)
-The MG Flasher (“App”) once you have downloaded a copy of the App onto your mobile telephone or handheld device (“Device”)
-Any of the services accessible through the App or the Site, email, phone call (the “Services”)
PayPal will no longer be refunding transaction fees. When customer request return for any PayPal transactions the transaction fee will not be returned to the customer. For more information please see https://www.paypal.com/ca/business/fees.
We collect information about you and your device. We collect information you give us, and we collect information automatically. Information you submit to us by filling in forms on the App and/or the Site, signing up for our newsletter or by corresponding with us (for example, by e-mail or via the chat functions on the App and/or the Site). It includes information you provide when you register to use the App, download or register the App, subscribe to any of our services, enter into any transaction on the App or the Site, participate in discussion boards or other social media functions on the App or the Site and when you report a problem with an App, the Services, or the Site. If you contact us, we will keep a record of that correspondence. The information you give us may include your name, address, date of birth, e-mail address, phone number, the Device’s phone number, username, password and other registration information. Each time you visit the App or our Site we will automatically collect information like internet protocol (IP) address used to connect your computer to the Internet, browser type and version, information and the type of mobile device you use, mobile network information, your mobile operating system, the type of mobile browser you use. Browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the number of times you return to the Sites, page response times, download errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, device information. We are not looking to collect any information from persons under the legal age in their respective country. Our databases may contain personal data of children since it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is or whom we reasonably suspect of being a minor.
Please note that if you submit any personal information, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online. We keep the personal data we collect secure and implement appropriate security measures. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our App or our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Certain Services include social networking, chat room or forum features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users. Personal information that we collect, access or process will be retained only if necessary, to provide you with our services and information, or as required by law. Personal information that is no longer required will be erased.
Disclaimer of warranties and limitation of liability
Neither we nor any third parties provide any warranty or guarantee as to the accuracy of the information and materials found or offered within this app. We exclude liability for any such inaccuracies or errors. Use of any information or products within this app is at your own risk, for which we shall not be liable. JR Auto Performance Inc. disclaims any warranties with regards to this application and your purchase of any products here under. You expressly acknowledge and agree that use of the licensed application, the materials and services in the application are provided “As Is” and ”As Available”, JR Auto Performance will not guaranty or make any representations regarding the use of, or the result of the use of, the material in the application in terms of their, accuracy, reliability. It is your own responsibility to ensure that any products, services or information available through this app meet your specific requirements. We are not responsible for the contents of any links provided to third party web sites. You acknowledge that such information and materials may contain inaccuracies or errors or that the application or the server that makes it available are free of viruses.
Products offered within MG Flasher are for use only in competition closed course driving and may not be legal for “on highway use”. JR Auto Performance Inc does not guarantee legality of any software used on street driven vehicles. It is customer responsibility to check local laws before purchasing and installing a product. We are not responsible for any fees and fines received by customer due to failing to check compliance with local law before purchasing and installing a product. Some items used and/or installed by MG Flasher may void portions of your vehicle’s factory warranty and JR Auto Performance Inc. will not be held liable. Damages caused by modifications, improper installations or improper use are not our responsibility. We are not responsible for a repair costs, liabilities and damages occurred. Performance software modification may involve risks like performance loss, engine failure, transmission failure, fire, personal injuries (including all people travelling in the customer vehicle) JR Auto Performance Inc. is not responsible for those risks. By submitting activation customer acknowledge he read and understands this document and agree to be bound by its terms and would like to proceed with modifications.
MG Flasher has been built from the ground up with reliability and performance in mind. Technical support staff are ready to help with any issues you may have, available most weekdays. MG Flasher’s performance software satisfaction guarantee covers the 14-day period after purchase to the original Client for a hassle-free experience.
For all refund requests, please contact the original place of purchase (MG Flasher Dealer). If the order was placed directly at shop.mgflasher.com, then please email MG Flasher Support at email@example.com. Include your order number, VIN, and reason for refund. Approved refunds will be returned in the original form of payment, subject to processing fees.
MG Flasher ENET Wi-Fi adapters are eligible for replacements only and are considered final sale.
Refunds may only be issued after the ECU has been flashed to stock and the last flash has been synced with MG Flasher servers.
If the MG Flasher Performance Software is overwritten by the manufacturer or repair shop, MG Flasher will happily reinstall it for you, pending software availability. In such cases, installation charges may apply and will vary between dealers.
ECUs with high security software that require bench tools to unlock are not subject for MG Flasher ENET adapter returns. Dealers may offer bench unlocking services for an additional charge, which will vary between dealers.
MG Flasher reserves the right to refuse any refund requests if it is judged to be inappropriate or dishonest.
You have the right to request information and access to the personal data we have collected from and of you. You also have the right to request that we anonymize or delete any incomplete, incorrect, unnecessary or outdated personal data we hold on you. However, we cannot delete personal data that is necessary to comply with local law. Where your personal data is processed based on your consent for direct marketing purposes, sending promotional materials, profiling, or for the performance of market research, you have the right to withdraw your consent for such processing at any time by contacting us through the contact points referred in the marketing materials or below in this Policy. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide the services to you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Complaint to the supervisory authority
In the event you consider JR Auto Performance Inc. processing activities of your personal data to be inconsistent with the applicable data protection laws or that not sufficiently ensured the realisation of your rights, you may lodge a complaint with the local supervisory authority responsible for data protection matters.